Privacy & Data

How AI Is Used

Meteora Mastery uses AI in several areas -- all clearly disclosed. Visit our How AI Works page for full details on each AI system and what it does.

AI Personalisation

Quiz difficulty adapts to your skill level using AI. You can opt out of this at any time from Settings > Learning, and quizzes then use a standard difficulty. Features you start yourself, such as the AI path builder and SkillPulse review scheduling, keep working, because they are the service you asked for. Opting out does not affect your access to any content.

Your Data Rights

Under GDPR, you have the right to:

Export Your Data: Download all your personal data as a JSON file from Settings > Privacy & Data. This includes your profile, enrolments, progress, quiz results, chat history, skills, and AI decision logs.

Delete Your Account: Permanently delete your account and all associated data from Settings > Privacy & Data. This action cannot be undone. You must type "DELETE" to confirm.

If Your Account Is Suspended: You can't sign in, so you can't use these settings. Email support@meteoramastery.com from the address on your account and say whether you want a copy of your data or your account deleted. We check that the request comes from you and reply within one month.

AI Decision Logs

All AI decisions that affect your learning experience are logged in accordance with EU AI Act Article 12. These logs are included in your data export and can be reviewed upon request.

Contact

For any privacy-related questions, contact support@meteoramastery.com.